Refund Policy
Last updated: August 202690-Day Money-Back Guarantee. The offer advertised on this site is backed by the seller's 90-day money-back guarantee. If you are not satisfied for any reason, you may request a full refund within 90 days of your purchase date.
Who Issues Refunds
does not take payment and cannot issue refunds. Refunds are handled by the seller, SlimSoda, which processed your payment. The terms below reflect the seller's stated guarantee at the time of publication; the terms shown on the seller's checkout at the time of your purchase are the ones that apply.
Eligibility
You have 90 days from the date of purchase to request a refund. The guarantee applies whether your tubs are full, partially used or completely empty.
How to Request a Refund
Contact the seller's customer support at support@slimsodapowder.com or (323) 332-1649 with your order details. If you cannot reach them, reach us through our Contact page and we will point you to the right place.
Processing
Approved refunds are typically issued within 14 days of the seller receiving your request or return, and are credited to the original payment method. Your bank may take a few additional days to post the credit.
Return Shipping
Where a physical return is requested, follow the instructions provided by the seller, including any Return Merchandise Authorization number. Returns sent without following those instructions may not be processed.